Support

Payments Square Connect includes 24/7 support for merchants.

Contact support

Describe your issue below and open WhatsApp — your message will be pre-filled with your details (same as the plugin support page).

Your name Your email Your WordPress site URL Issue type Square connection / OAuth WooCommerce checkout Contact Form 7 payment WPForms payment Fluent Forms payment Subscriptions Webhooks Other technical issue Subject (optional) Describe the issue Your site URL and this docs page are attached automatically in WhatsApp.

Open WhatsApp Support Forum

!!! tip "Already using the plugin?" In WordPress admin, open Payments Square Connect → Support to send email with full site diagnostics (plugin version, Square connection, WooCommerce status) attached automatically.

In WordPress admin

Open Payments Square Connect → Support:

• Send support email — includes site diagnostics automatically
• Open WhatsApp — pre-filled message with your site details
• Support Forum — WordPress.org community

WordPress.org forum

Search existing threads or start a new topic:

wordpress.org/support/plugin/payments-connect-square

Before you contact support

1. Note your Square environment (Sandbox or Live)
2. Enable Debug Log on the Connect screen if troubleshooting payments
3. Check WooCommerce → Status → Logs (source shc4wc) for errors
4. Read the relevant guide:
5. Webhooks
6. Refunds
7. Getting started

Plugin on WordPress.org

Download and rate the plugin:

wordpress.org/plugins/payments-connect-square